Make a Claim
Make a Claim
We know how important your Gadgets are to you, that’s why we have simplified our claims process to ensure you are never without your phone for longer than necessary.
We know how important your Gadgets are to you, that’s why we have simplified our claims process to ensure you are never without your phone for longer than necessary.
The TRS Self-Service claims portal
A first in the insurance world, our Simple, Easy to use system allows you to Create, Monitor and process your claim, provided you have all the relevant information to hand this process can be done in 10 Minutes!
Below are the 6 simple steps to completing your claim.
Registration
Fill out your name, email, and password and complete your profile by verifying your email and phone number.
Claim Submission
Enter the claim details such as, incident details,product details,IMEI Number and contact details.
Document Upload
Upload the supporting documentation for your claim, Proof of Purchase, Proof of Usage and Barring Document.
The
Replacement
Service
Delivery
The Device will be sent via courier to you, rest assured we will be here the next time should you need us again.
Address Confirmation
You need to specify the address where you would like to have the device Collected from/Delivered to.
Excess Collection
In order to progress your claim on to the next stage, you need to pay your policy excess.
New Alphabet House
Carden Street
Worcester
WR1 2AT