The Future of Claims
We’ve been here since 1987, always thinking of new, innovative ways to make your customer experience the best it can be, because, at the end of the day, we are all customers
Years of Experience
“Quick and Easy “
Made a claim on Monday morning for a broken phone – had replacement in my hand the next day. Hassle-free service provided by the team – so pleased this free insurance came through for me. Recommended to my colleagues.
Had my phone stolen over the weekend. Made claim and had a reply first thing Monday morning. Advisors were helpful and clear in providing the info I needed to get the documents to validate my claim. Phone delivered the next day after payment of the excess.
“simple and Painless”
I stupidly dropped my phone in the bath and would not turn on. Contacted the claims team who reassured me that once all documents were provided I may have a phone the next day. I was sceptical of this however paid the excess and the phone was with me the next day – looked even better than my old one even though it was a refurb – and I was given 12 months warranty in case anything went wrong. Can’t fault the service and thanks to Perkbox for providing this.